We really appreciated and thrilled by your excellent service and professionalism!
It gives me great pleasure to write this letter of recommendation for Brenda K Flores. My wife and I worked with Brenda to purchase our first home and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Brenda made it as painless and straightforward as possible.
It was a crazy ride, but we were able to buy a beautiful home in our price range and even in the neighborhood we loved the best! We definitely could not have done this without Brenda, and she really took care of us well during the negotiation, closing, and even after closing. We hope that we will be in this home for many years to come, but when it is time to move again, we will definitely call Brenda! We highly recommend her.
Shirley! I deeply appreciate your patience, help and guidance during this whole process. You did an amazing job and I will definitely refer you to other friends and acquaintances in the future.
You made the process smoother than I would have expected and I really appreciate the timeliness of you getting everything to me. I will definitely recommend anyone I know to you and your office.
We are very happy and grateful that our house hunting journey has reached a milestone today with the Closing on the new house. Thank you very much for providing excellent professional knowledge/services in your respective area and guiding us through the process. It has been a very pleasant experience for us. We really appreciate it!
Shirley is the best. With her help, the loan application process becomes very smooth. She also help me find the best rate. I got the best service and the best rate. What else do you need?
We would like to acknowledge the exceptional service that we received during the entire refinancing process. Shirley's professionalism and knowledge of the industry was impressive and truly appreciated. In the past, we have had experience with several others banks and have found the process frustrating and tedious. Shirley went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend her in the future.
I wanted to say thankyou from the bottom of my heart for all the support and guidance you have given me throughout my purchase process. The last 2 weeks were a little stressful for all but things happen and I don't want that to tarnish what a great experience it's been over the whole journey. I was very glad to have had the pleasure of working with you.
Our realtor recommended Shirley to us and it's been an absolutely wonderful experience for us to get loan from Katy Mortgage. Shirley is kind, warm, sweet, efficient and patient. She always replied my e-mails and answered my questions promptly to ease our minds. The whole process has been smooth and fast. We truly enjoy and appreciate Shirley's 5-star service from head to toe, and will definitely go back to her for future loans.
I met Shirley When I had difficulty financing my dream home purchase three months ago. During the loan application process, Shirley surprised me with her knowledge on mortgages, on-time response, patient explanation and easy-going temperament. She is efficient and professional and most of all, pleasant to work with. I strongly recommend Shirley to anyone with a mortgage need.
Shirley is a very nice and professional mortgage financial agent, and she has a good ability to make well ordered plans and do multi-tasking things. She helped us successfully and smoothly buy our ideal dream house, and more specutacularly, she made this process a pleasant one!
"My realtor friend recommended Shirley during our remote property purchase, and it turned out that she was the best loan officer we've worked with - efficient, organized, friendly and prompt. I will recommend Shirley to assist you with your mortgage needs!"
"It was so great to have Shirley's help for my mortgage. Shirley is just wonderful!"
"Thank you for all your help working on processing my last mortgage. You made the experience so much easier and efficient compared to my previous loan experiences. I will definitely recommend your services to my family and friends. Once again, thank you for your help."
"Shirley cares about her clients, takes into consideration their mortgage needs, and always endeavors to work in the best interest of them. I was impressed by her service. She promptly answers questions and patiently explains every detail. Shirley made sure that our deal was closed on time, and it was an amazing experience to work with her."
